1. We respect privacy
Leda Machinery Pty Ltd (ACN 50 057 140 249) (“We”, “Us”, Our”) respects the right to privacy and is committed to safeguarding the privacy of our customers and our website visitors. We adhere to the Australian Privacy Principles and other obligations contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat personal information.
“Personal information” is information we hold which is identifiable as being about an individual.
2. Collection of personal information
2.1. We will, from time to time, collect, receive and store personal information provided via the website, or in the course of our Services, from you, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, and email address to us directly, to enable us to send information, provide updates and process a product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, or when you provide information about your personal or business affairs, change content or email preferences, respond to surveys and/or promotions or provide financial or credit card information.
3. What kind of personal information do we collect?
3.1 The types of personal information we may collect include:
(a) identifying information such as name and date of birth;
(b) contact information such as home address, home and mobile phone numbers,
and email address;
(c) financial information;
(d) physical location;
(e) IP addresses;
3.2 You generally have the right not to identify yourself when dealing with us where it is lawful and practicable for us to allow it. However, on many occasions we will not be able to do this and provide our Services to you.
4. How do we collect personal information?
4.2 Additionally, there may be instances where you find it necessary to communicate directly with us or where you have provided us with the means to communicate with you. For example, if you have given us your email address, we may send promotional email offers to you, notify you of any changes to the terms of services or Services, or email you about your use of the Services. Also, we may receive data when you open an email from us or use our Services, including your contacts information. You are, however, free to opt out of receiving email marketing communications from us by using the available unsubscribe functionality. Please note, however, that you may be unable to opt out of some administrative communications that are reasonably necessary to the Services, such as an order confirmation or service notifications
5. Use of personal information
5.1 We may use personal information to provide you with information, updates, and our Services. We may also make you aware of new and additional products, services and opportunities available to you, provided by us, partners, and service providers. We may use personal information to improve our products and services and better understand individual and customer needs on a de-identified and aggregated basis.
5.2 We may contact you by a variety of measures including, but not limited to telephone, email, sms, or mail.
6. Disclosure of personal information
6.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, customers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third-party when it is required for the delivery of our services, for dispute resolution or for marketing purposes.
6.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
6.3 We may also use personal information to protect our copyright, trademarks, legal rights, property or safety, and that of our customers or third-parties.
6.4 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. It is not practicable to list all the countries in which the information we collect may be located, but these may include the United States, the United Kingdom, India, and New Zealand.
6.5 If there is a proposed or actual change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
7. Security of personal information
8. Access to personal information
8.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you are seeking a copy of the information that we hold about you or you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may email us at [email protected]
8.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
9. Complaints about privacy
If you have any complaints about our privacy practices, address your concerns to:
[email protected] We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
11.1 When a user visits our website ledamachinery.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how users use our site, such that we can improve our Services.
11.4 When you access our Services via your mobile device or computer, we may automatically collect information about your device or computer, including unique device identifiers (e.g., IMEI number, serial number, etc.), operating system, hardware model, etc.
11.5 Our website may from time to time have links to other websites not owned or controlled by us, including other User’s websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites or any products or services offered or provided therein. Please be aware that We are not responsible for the privacy practises of such websites. We encourage users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.